Frequently Asked Questions
We Have Drivers On Standby Ready To Assist
When your vehicle breaks down or you find yourself stuck on the road, it’s natural to have questions—and we’re here to help. Our towing services in Calgary are designed to provide fast, reliable, and stress-free assistance whenever you need it most.
Below, you’ll find answers to some of the most common questions about our towing and roadside assistance services, including response times, service coverage, pricing, and what to do in emergency situations. Whether it’s a flat tire, accident recovery, or a simple tow, we want you to feel informed and confident before help arrives.
If you can’t find the answer you’re looking for, our team is always ready to assist you 24/7 across Calgary and the surrounding areas.
Pricing & Service Questions
How much does towing cost in Airdrie or Calgary?
Towing costs typically include a hook-up fee plus distance (per km). At Trigger Towing, our rates are competitive and transparent, with no hidden fees. Pricing may vary depending on vehicle type, distance, and weather conditions. Call us anytime for an exact quote.
Do you charge per kilometer or flat rate?
We charge a hook-up fee plus mileage (per km). This ensures fair pricing based on the exact distance your vehicle needs to be transported.
Is towing more expensive in winter?
Winter conditions in Alberta can increase service time and risk, which may affect pricing. However, we always aim to keep our rates fair while maintaining fast and safe service.
Response Time & Availability
How fast can a tow truck arrive?
Our average ETA is 30 minutes in summer and under 60 minutes in winter, depending on traffic and weather conditions. We prioritize urgent calls to get you back on track quickly.
Do you offer 24/7 emergency towing services?
Yes, we provide emergency towing and roadside assistance services across Airdrie and Calgary. Availability may vary after hours, but we always do our best to respond as quickly as possible.
Do you offer priority or faster service options?
Yes. With our Trigger Plus membership, customers receive priority dispatch during peak hours, ensuring faster arrival times when demand is high
Services Offered
What services do you provide?
We offer:
- Flatbed towing
- Emergency towing
- Battery boosts (jumpstarts)
- Lockout services
- Tire changes
- Long-distance towing
Do you offer flatbed towing near me?
Yes, all our trucks are flatbeds, which provide the safest method of transport for your vehicle, preventing wear and damage.
Can you tow a car that won’t start?
Absolutely. Whether your vehicle has a dead battery, mechanical failure, or electrical issue, we can safely tow it to your desired destination.
Can you tow vehicles from underground parking or tight spaces?
Access depends on clearance and space. Contact us with details, and we’ll advise the safest solution for your situation.
Emergency & Winter Situations
Can you pull a car out of snow or a ditch?
Yes, we regularly assist with snow recovery and ditch pull-outs during Alberta winters. Safety is our top priority in all recovery operations.
What should I do if my car breaks down on the road?
Move your vehicle to a safe location if possible, turn on hazard lights, and call us immediately. Stay inside your vehicle if conditions are unsafe outside.
Do you provide roadside assistance in cold weather?
Yes. We provide boosts, lockouts, and tire changes, but in extreme weather, we may recommend towing for safety reasons.
Insurance, Payment & Reimbursement
Do you accept insurance or AMA roadside assistance?
We work with customers who have coverage through providers like AMA and other motor clubs. You may be eligible for reimbursement depending on your plan.
Can I get reimbursed for towing?
Yes. We provide detailed invoices so you can submit a claim to your roadside assistance provider or insurance company.
What payment methods do you accept?
We accept major payment methods for your convenience. Contact us to confirm current options.Yes. We provide boosts, lockouts, and tire changes, but in extreme weather, we may recommend towing for safety reasons.
Service Areas
What areas do you serve?
We proudly serve:
- Airdrie
- Calgary (including NW, NE, SW, SE)
- Chestermere
- Cochrane
• Surrounding areas
Do you offer long-distance towing?
Yes, we provide both local and long-distance towing services across Alberta.
Safety & Trust
Is my vehicle safe during towing?
Yes. Our trained operators use professional equipment to ensure your vehicle is transported safely and securely.
Are your drivers licensed and insured?
Absolutely. All our drivers are trained, experienced, and fully insured for your peace of mind.
Can I ride with the tow truck driver?
This depends on the situation and safety policies. Please ask when booking your service.
Booking & Process
What information do I need when I call for a tow?
Please provide:
- Your location
- Vehicle type
- Issue (e.g., breakdown, accident, dead battery)
- Destination (if known)
This helps us dispatch the right truck quickly.
What if I don’t know my exact location?
No problem. We can help locate you using landmarks, GPS, or your phone location.
Why Choose Trigger Towing?
Why should I choose Trigger Towing & Recovery LTD?
We are a trusted local towing company focused on:
- Fast response times
- Safe flatbed towing
- Transparent pricing
- Professional service
- Priority service options (Trigger Plus)
Our goal is simple: get you back on the road quickly and safely.
What if I don’t know my exact location?
No problem. We can help locate you using landmarks, GPS, or your phone location.
Need Immediate Help?
If you’re stuck on the road, don’t wait.
Call Trigger Towing & Recovery LTD now for fast, reliable service in Airdrie
Our Services
- Flatbed Towing
- Roadside Assistance
- Long Distance Towing
- 24 Hour Towing
- Jumpstart Service
- Car Lockout
- Mobile Tire Service
- Parking Enforcement
Towing & Roadside Assistance Services
We offer competitive prices and work day and night to ensure you have a towing service expert at your disposal for any towing 24 hour towing emergency in Airdrie, Alberta.
Don’t wait — our team is on standby 24/7 to assist you anywhere in Airdrie or Calgary.
✅ Quick Dispatch
✅ Affordable Rates
✅ Professional Drivers